Support Specialist

Ethan Swayne

Ethan has lived in Colorado Springs for almost 13 years and has been serving the older generation of his city with informational scam prevention workshops and making house visits to solve all kinds of common and uncommon computer issues. Using years of on hands on experience with Wi-Fi networks, digital service configurations, Windows and Mac / iOS operating systems he is well rounded to tackle almost any obstacle.

Specialises in:

• Cyber Security, considering both the digital and social aspects of protecting oneself against attacks.

• Explaining complex computer science concepts to audiences possessing little or no technical experience.

• Tier 1, 2, and 3 IT troubleshooting

• Baking

• Swing Dancing Instructor

Certifications Held:

• Masters in Information Technology (Purdue, 2024)

• CompTIA Security +

• CompTIA Pen Test +

• Microsoft Word and Excel Expert

Kind Words

Hear from those we've helped stay safe.

The seminar was clear and easy to follow. I feel much more confident spotting scams now.

Mary L.

Fairview

The tech visit was a lifesaver. The technician was patient and explained everything without rushing.

John P.

Maple

★★★★★

★★★★★